How To Fix CRM_ERP_UI013 - Execution of the ATP check failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERP_UI -

• Message number: 013

• Message text: Execution of the ATP check failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERP_UI013 - Execution of the ATP check failed ?

  The SAP error message CRM_ERP_UI013, which indicates that the execution of the Available-to-Promise (ATP) check has failed, can arise from various issues related to the configuration or data in the SAP system. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  
  Configuration Issues: The ATP check may not be properly configured in the system. This could include missing settings in the material master or in the ATP configuration.
  
  
  Master Data Issues: There may be issues with the material master data, such as missing or incorrect information related to availability, stock levels, or planning data.
  
  
  Stock Availability: The stock for the requested material may not be available, or there may be restrictions on the stock that prevent it from being allocated.
  
  
  System Performance: If the system is under heavy load or if there are performance issues, the ATP check may time out or fail to execute properly.
  
  
  Integration Issues: If there are issues with the integration between the CRM and ERP systems, it may lead to failures in executing the ATP check.
  
  
  User Authorizations: The user executing the ATP check may not have the necessary authorizations to perform the check.
  
  
  Solutions:
  
  
  Check Configuration: Review the ATP configuration settings in the system. Ensure that the relevant settings in the material master and ATP profile are correctly defined.
  
  
  Verify Master Data: Check the material master data for the item in question. Ensure that all necessary fields are filled out correctly and that the material is set up for ATP checks.
  
  
  Stock Levels: Confirm that there is sufficient stock available for the requested material. Check for any stock restrictions or allocations that may be affecting availability.
  
  
  System Performance: Monitor system performance and check for any issues that may be causing delays or failures in executing the ATP check. Consider optimizing system performance if necessary.
  
  
  Integration Checks: If using SAP CRM and ERP, ensure that the integration settings are correctly configured. Check for any errors in the middleware or communication between the systems.
  
  
  User Authorizations: Verify that the user has the necessary authorizations to perform ATP checks. If not, work with your security team to grant the required permissions.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like MD04 (Stock/Requirements List) or CO09 (Availability Overview) to check stock levels and availability.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to ATP checks.
  Debugging: If the issue persists, consider debugging the ATP check process to identify the exact point of failure.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.