How To Fix CRM_ERP_UI011 - The IC WebClient profile does not have a component 'ERP Sales Order'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ERP_UI -

  • Message number: 011

  • Message text: The IC WebClient profile does not have a component 'ERP Sales Order'

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ERP_UI011 - The IC WebClient profile does not have a component 'ERP Sales Order' ?

    The SAP error message CRM_ERP_UI011 indicates that the Internet Communication (IC) WebClient profile you are using does not have the required component 'ERP Sales Order' configured. This error typically occurs when trying to access functionalities related to sales orders in the SAP CRM WebClient interface, but the necessary configuration is missing.

    Cause:

    1. Missing Component in Profile: The specific component 'ERP Sales Order' is not included in the WebClient profile you are using. This can happen if the profile was not set up correctly or if it has been modified.
    2. Profile Configuration Issues: The WebClient profile may not be properly configured to include all necessary components for the functionalities you are trying to access.
    3. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain components, leading to this error.

    Solution:

    1. Check WebClient Profile Configuration:

      • Go to the SAP CRM system and navigate to the transaction code CRMC_UI_PROFILE.
      • Check the configuration of the WebClient profile you are using. Ensure that the 'ERP Sales Order' component is included in the profile.
      • If it is missing, you will need to add it. This typically involves editing the profile and including the necessary components.
    2. Adjust User Authorizations:

      • Ensure that the user has the necessary authorizations to access the 'ERP Sales Order' component. This can be checked in the user roles assigned to the user.
      • If needed, work with your SAP security team to adjust the roles and authorizations.
    3. Profile Assignment:

      • Make sure that the correct WebClient profile is assigned to the user. Sometimes, users may be assigned a profile that does not have the required components.
    4. Transport Requests:

      • If changes were made to the profile in a development environment, ensure that these changes have been transported to the production environment correctly.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific version of SAP CRM you are using for any additional configuration steps or known issues.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
    • System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to resolve the error and ensure that the 'ERP Sales Order' component is properly configured in your WebClient profile.

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