How To Fix CRM_ERP_UI015 - Pricing was updated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERP_UI -

• Message number: 015

• Message text: Pricing was updated

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERP_UI015 - Pricing was updated ?

  The SAP error message CRM_ERP_UI015, which states "Pricing was updated," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is a change in pricing conditions during a transaction. This message indicates that the pricing information has been recalculated or updated based on the latest conditions or changes made in the transaction.
  Cause:
  
  Pricing Condition Changes: The pricing conditions may have been modified, leading to a recalculation of the pricing.
  Data Inconsistencies: There may be inconsistencies in the data between the CRM and ERP systems, especially if they are integrated.
  User Input: Changes made by the user in the transaction, such as modifying quantities, discounts, or other pricing-related fields.
  Custom Logic: Custom enhancements or user exits that affect pricing calculations may trigger this message.
  
  Solution:
  
  Review Pricing Conditions: Check the pricing conditions in the transaction to ensure they are set correctly. This includes verifying discounts, surcharges, and any other relevant pricing elements.
  Check for Data Consistency: Ensure that the data between the CRM and ERP systems is consistent. This may involve checking for any recent changes in master data or pricing conditions.
  Recalculate Pricing: If the pricing has been updated, ensure that the user is aware of the new pricing and that it is acceptable. You may need to refresh or recalculate the pricing in the transaction.
  Consult Documentation: Review any relevant SAP documentation or notes related to pricing updates in CRM to understand the specific context of the error.
  Debugging: If the issue persists, consider debugging the transaction to identify any custom logic or enhancements that may be affecting the pricing calculations.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM_ERP_UI015 message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_PRICING, or others that may be involved in pricing management.
  Integration Settings: If your CRM is integrated with ERP, review the integration settings to ensure that pricing data is being transferred correctly.
  User Training: Ensure that users are trained on how to handle pricing updates and understand the implications of changes made during transactions.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.