How To Fix CRM_ERP_IL085 - Configuration not available in ERP system

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERP_IL -

• Message number: 085

• Message text: Configuration not available in ERP system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERP_IL085 - Configuration not available in ERP system ?

  The SAP error message CRM_ERP_IL085, which states "Configuration not available in ERP system," typically occurs in the context of integration between SAP CRM (Customer Relationship Management) and SAP ERP (Enterprise Resource Planning) systems. This error indicates that the system is unable to find the necessary configuration data in the ERP system that is required for processing a specific transaction or operation.
  Causes:
  
  Missing Configuration: The required configuration settings for the product or service in question may not have been set up in the ERP system.
  Data Synchronization Issues: There may be a lack of synchronization between the CRM and ERP systems, leading to discrepancies in the configuration data.
  Incorrect Product Master Data: The product master data in the CRM may not match the data in the ERP, leading to the inability to find the necessary configuration.
  Integration Issues: There may be issues with the middleware or integration layer that connects the CRM and ERP systems, preventing the transfer of configuration data.
  Authorization Issues: The user may not have the necessary authorizations to access the configuration data in the ERP system.
  
  Solutions:
  
  Check Configuration in ERP: Verify that the required configuration for the product or service is correctly set up in the ERP system. This includes checking the material master, BOM (Bill of Materials), and routing.
  Synchronize Data: Ensure that the data between the CRM and ERP systems is synchronized. This may involve running data synchronization jobs or checking the middleware settings.
  Review Product Master Data: Check the product master data in both systems to ensure consistency. Make any necessary adjustments to align the data.
  Check Integration Settings: Review the integration settings and middleware configurations to ensure that they are correctly set up to facilitate data transfer between the systems.
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the configuration data in the ERP system.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may provide additional insights or solutions specific to this error message.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like MM03 (Display Material), CS03 (Display BOM), or CO03 (Display Production Order) in the ERP system to check the configuration details.
  Integration Framework: Familiarize yourself with the SAP CRM and ERP integration framework, including the use of SAP PI/PO (Process Integration/Process Orchestration) if applicable.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the root cause of the CRM_ERP_IL085 error and implement the necessary solutions to resolve it.