How To Fix CRM_ERP_IL087 - Converting value &1 of ERP field &2 corresponding to CRM field &3 failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ERP_IL -

  • Message number: 087

  • Message text: Converting value &1 of ERP field &2 corresponding to CRM field &3 failed

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ERP_IL087 - Converting value &1 of ERP field &2 corresponding to CRM field &3 failed ?

    The SAP error message CRM_ERP_IL087 indicates that there was an issue converting a value from an ERP field to a corresponding CRM field. This typically occurs during data transfer or integration processes between SAP CRM and SAP ERP systems. Here’s a breakdown of the cause, potential solutions, and related information for this error:

    Cause:

    1. Data Type Mismatch: The value in the ERP field may not be compatible with the expected data type in the CRM field. For example, if the ERP field is numeric and the CRM field expects a string, the conversion will fail.
    2. Value Format Issues: The format of the value being transferred may not match the expected format in the CRM system. This can include issues like date formats, currency formats, or other specific formatting requirements.
    3. Missing or Invalid Data: The value being transferred might be missing or invalid (e.g., null values, out-of-range values).
    4. Custom Fields or Enhancements: If there are custom fields or enhancements in either the ERP or CRM system, they may not be properly mapped or may have different validation rules.

    Solution:

    1. Check Data Mapping: Review the mapping between the ERP and CRM fields to ensure that the data types and formats are compatible. This includes checking the data element definitions in both systems.
    2. Validate Data: Before transferring data, validate the values in the ERP system to ensure they meet the requirements of the CRM fields. This may involve implementing checks or transformations in the data transfer process.
    3. Error Logging: Enable detailed logging for the data transfer process to capture the specific values and fields that are causing the error. This can help in diagnosing the issue more effectively.
    4. Adjust Custom Logic: If there are custom enhancements or logic in either system, review and adjust them to ensure they handle the data correctly.
    5. Consult Documentation: Refer to SAP documentation for any specific requirements or constraints related to the fields involved in the error.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like SLG1 (Application Log) to check for detailed logs related to the error.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues or provide patches related to this error.
    • Integration Tools: If you are using middleware (like SAP PI/PO or SAP CPI) for integration, check the configuration and mappings in those tools as well.
    • Testing: Conduct tests with sample data to replicate the issue and verify that the changes made resolve the error.

    By following these steps, you should be able to identify the root cause of the CRM_ERP_IL087 error and implement a suitable solution.

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