How To Fix CRM_EMAIL122 - No mail forms found matching search term &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 122

• Message text: No mail forms found matching search term &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EMAIL122 - No mail forms found matching search term &1 ?

  The SAP error message CRM_EMAIL122: No mail forms found matching search term &1 typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find any email forms that match the specified search criteria. This can happen for various reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Incorrect Search Term: The search term provided may not match any existing mail forms in the system.
  Mail Forms Not Created: The required mail forms may not have been created or activated in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the mail forms.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the mail forms from being recognized.
  Transport Issues: If the mail forms were recently transported from another system, there may have been issues during the transport process.
  
  Solutions:
  
  Verify Search Term: Check the search term you are using to ensure it is correct. Make sure there are no typos or incorrect parameters.
  Create/Activate Mail Forms: If the required mail forms do not exist, you may need to create them. This can be done in the transaction code CRMD_ORDER or CRMD_ORDERADM_H. Ensure that the forms are activated.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the mail forms. You may need to consult with your SAP security team.
  Review Configuration: Check the configuration settings related to email forms in the CRM system. This may involve reviewing the settings in transaction SPRO under the CRM area.
  Transport Check: If the mail forms were recently transported, check the transport logs for any errors. You may need to re-transport the forms or correct any issues that occurred during the transport.
  Use Standard Forms: If custom forms are not available, consider using standard SAP mail forms that come with the system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SORE (for email forms).
  Documentation: Refer to SAP Help documentation for CRM email forms and their configuration.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.