CRM_EMAIL123 - Mail template &1 must be maintained in original language &2

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SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

  • Message number: 123

  • Message text: Mail template &1 must be maintained in original language &2

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  • What causes this issue?

    Language-specific objects belonging to a mail template can be
    maintained only in the original language of the mail template.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Although you can maintain a mail template in a language other than its
    original language, any language-dependent objects (such as texts) will
    be stored in the original language. For example, if the original
    language is English and you are logged on in German, you can still
    enter a text in German, but this text will be stored with the language
    key English in the system.

    Procedure for System Administrators

    Error message extract from SAP system. Copyright SAP SE.


  • What is the cause and solution for SAP error message CRM_EMAIL123 - Mail template &1 must be maintained in original language &2?

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SAP messages fall into 3 different categories: Error messages (message type = E), Warnings (W) or Informational (I) messages.

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