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Message type: E = Error
Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail
Message number: 124
Message text: Form &1 will be previewed in its original language (&2)
Mail forms are language-dependent objects.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Translate the form to the required language.
Error message extract from SAP system. Copyright SAP SE.
The SAP error message CRM_EMAIL124 indicates that a form (typically a print form or email template) will be previewed in its original language rather than the language that the user might expect. This can occur in the context of SAP Customer Relationship Management (CRM) when generating documents or emails that are based on forms.
Cause:
The primary cause of this error message is that the form being used does not have a translation available in the user's preferred language. SAP forms can be created in multiple languages, but if a specific language version is not available, the system defaults to the original language of the form.
Solution:
To resolve this issue, you can take the following steps:
Check Form Language Settings:
- Verify the language settings in the user profile. Ensure that the preferred language is set correctly.
Form Translation:
- If the form is not translated into the user's preferred language, you may need to create or update the translation for that form. This can be done using transaction codes like
SFP
(for Adobe Forms) orSMARTFORMS
(for Smart Forms).- Ensure that the form is available in the required languages by checking the language settings in the form configuration.
Form Assignment:
- Check if the correct form is assigned to the relevant transaction or process. Sometimes, the wrong form might be linked, leading to language issues.
User Language Settings:
- Ensure that the user’s language settings in their SAP profile are correctly configured. This can be checked in the user settings (SU01).
Testing:
- After making changes, test the form generation again to see if the issue is resolved.
Related Information:
Transaction Codes:
SFP
: For managing Adobe Forms.SMARTFORMS
: For managing Smart Forms.SE71
: For SAPscript forms.Language Settings:
Documentation:
If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation, as there may be underlying configuration issues that need to be addressed.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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