CRM_EMAIL126 - E-mail &1 already being processed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 126

• Message text: E-mail &1 already being processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EMAIL126 - E-mail &1 already being processed ?

  The SAP error message CRM_EMAIL126 indicates that an email with a specific identifier (represented by &1) is already being processed in the system. This typically occurs in the context of the SAP Customer Relationship Management (CRM) module when there is an attempt to process an email that is already in the queue or being handled by another process.
  Cause:
  
  Concurrent Processing: The email is being processed by another user or process at the same time.
  System Lock: The email might be locked due to a previous operation that has not yet completed.
  Duplicate Processing: There may be a logic error in the application that attempts to process the same email multiple times.
  
  Solution:
  
  Wait and Retry: If the email is being processed by another user or process, wait for a few moments and then try to process the email again.
  Check Locks: Use transaction codes like SM12 to check for any locks on the email. If you find a lock that is no longer valid, you may need to release it.
  Review Background Jobs: Check if there are any background jobs that are processing emails. You can use transaction SM37 to monitor job statuses.
  Error Logs: Review the application logs (transaction SLG1) for any additional error messages or information that might provide context on why the email is locked.
  System Restart: In some cases, a system restart may help clear any temporary locks or issues.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to check locks), SM37 (to monitor jobs), and SLG1 (to view application logs).
  SAP Notes: Search for SAP Notes related to CRM email processing issues. These notes may provide specific patches or updates that address known bugs.
  Documentation: Review SAP documentation for CRM email processing to understand the workflow and any potential pitfalls.
  
  By following these steps, you should be able to diagnose and resolve the CRM_EMAIL126 error effectively.