CRM_EMAIL127 - Error generating the PRC; Campaign execution will be terminated

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SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

  • Message number: 127

  • Message text: Error generating the PRC; Campaign execution will be terminated

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  • What causes this issue?

    An error occurred during the generation of the personalized response
    code (PRC). This PRC was inserted in the mail form to be used and is
    generated for each business partner during the execution.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Check the available numbers of the number range object MKT_ICRH
    (transaction SNRO).
    - The number range interval may need to be extended.
    - The number range interval may not be maintained in the current client.
    Check whether an active implementation of Business Add In
    CRM_MKT_PRC_CONVERT exists. Check the code in method
    CONVERT_NUMBER_TO_BASE31. Make sure that the return parameter
    EV_ICRH_PRC (corresponds to the PRC in personalized mails) for this
    method is not blank. If the PRC is blank, a message is issued and the
    execution is terminated.
    Afterwards, restart the execution.

    Procedure for System Administrators

    Error message extract from SAP system. Copyright SAP SE.


  • What is the cause and solution for SAP error message CRM_EMAIL127 - Error generating the PRC; Campaign execution will be terminated?

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