CRM_EMAIL127 - Error generating the PRC; Campaign execution will be terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 127

• Message text: Error generating the PRC; Campaign execution will be terminated

What causes this issue?

An error occurred during the generation of the personalized response
code (PRC). This PRC was inserted in the mail form to be used and is
generated for each business partner during the execution.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the available numbers of the number range object MKT_ICRH
(transaction SNRO).
- The number range interval may need to be extended.
- The number range interval may not be maintained in the current client.
Check whether an active implementation of Business Add In
CRM_MKT_PRC_CONVERT exists. Check the code in method
CONVERT_NUMBER_TO_BASE31. Make sure that the return parameter
EV_ICRH_PRC (corresponds to the PRC in personalized mails) for this
method is not blank. If the PRC is blank, a message is issued and the
execution is terminated.
Afterwards, restart the execution.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.