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  2. Message Class CRM_EMAIL ›
  3. CRM_EMAIL121


CRM_EMAIL121 - No tag found: a tracking ID cannot therefore be inserted

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SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

  • Message number: 121

  • Message text: No tag found: a tracking ID cannot therefore be inserted

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  • What causes this issue?

    You are trying to insert a tracking ID into an HTML form. This is
    performed using a <(>
    <<)>META> tag in the mail, which tag is invisible. In HTML forms, the
    <META> tag is always entered behind a <HEAD> tag. However, a <HEAD> tag
    is missing from this particular mail form.

    System Response

    The tracking ID is not entered.

    How to fix this error?

    Enter a <HEAD> .... </HEAD> combination in your mail and restart the
    function.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message CRM_EMAIL121 - No tag found: a tracking ID cannot therefore be inserted ?




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