CRM_EMAIL120 - Select one attribute name only

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 120

• Message text: Select one attribute name only

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EMAIL120 - Select one attribute name only ?

  The SAP error message CRM_EMAIL120 typically indicates that there is an issue with the email configuration in the SAP CRM system, specifically related to the selection of attributes for email processing.
  Cause:
  The error usually arises when the system expects a specific attribute to be selected for processing emails, but it is either missing or not properly configured. This can happen if the email template or the configuration settings do not align with the expected attributes.
  Solution:
  To resolve this error, you should:
  
  
  Check Email Configuration: Ensure that the email configuration in the SAP CRM system is correctly set up. This includes verifying that the necessary attributes are defined and available for selection.
  
  
  Review Email Templates: If you are using email templates, check that the templates are correctly configured to include the required attributes. Make sure that the attribute you are trying to use is defined in the template.
  
  
  Select the Correct Attribute: When prompted by the system, ensure that you select the appropriate attribute that is required for the email processing. If the system specifies a particular attribute, make sure to choose that one.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on the CRM_EMAIL120 error and the attributes involved.
  
  
  Testing: After making the necessary changes, test the email functionality to ensure that the error no longer occurs.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Transaction Codes: Familiarize yourself with transaction codes related to email configuration in SAP CRM, such as CRMD_ORDER for managing business transactions.
  Support Community: Engage with the SAP Community or forums for additional support and shared experiences from other users who may have encountered the same issue.
  
  By following these steps, you should be able to address the CRM_EMAIL120 error effectively.