How To Fix CRM_EMAIL113 - Enter the path for the browser (choose "Extras -> Personal Settings")

CRM_EMAIL113 - Overview

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 113

• Message text: Enter the path for the browser (choose "Extras -> Personal Settings")

What causes this issue?

To be able to view an internet site in the Web browser, the address of
the browser program must be maintained under <LS>Personal settings</>.

System Response

The system is unable to call up the internet browser.

How to fix this error?

Enter the name (including the path) of the internet browser program on
your PC.

How can this happen?

C:\Program Files\Internet Explorer\Iexplore.exe

Error message extract from SAP system. Copyright SAP SE.

CRM_EMAIL113 - Details

• The SAP error message CRM_EMAIL113 indicates that the system requires a path to the web browser to be configured in the user settings. This is necessary for certain functionalities, such as sending emails or accessing web-based resources directly from the SAP CRM system.
  
  Cause:
  The error occurs because the system does not have a default web browser path set in the user’s personal settings. This can happen if:
  
  The user has not configured their personal settings.
  The browser path was removed or changed.
  The user is using a new system or profile that has not been set up yet.
  
  
  Solution:
  To resolve the error, you need to set the path for the web browser in your SAP user settings. Here’s how to do it:
  
  
  Log into SAP CRM: Start by logging into your SAP CRM system.
  
  
  Access Personal Settings:
  
  Navigate to the menu bar and click on Extras.
  From the dropdown, select Settings or Personal Settings (the exact wording may vary