How To Fix CRM_EMAIL112 - Enter a mail that is of the type mail or mail template

CRM_EMAIL112 - Overview

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 112

• Message text: Enter a mail that is of the type mail or mail template

What causes this issue?

The mail form you have entered as a template exists on the database but
is of the wrong type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the input help for the field <LS>Mail template</> to select a mail
form.

Error message extract from SAP system. Copyright SAP SE.

CRM_EMAIL112 - Details

• The SAP error message CRM_EMAIL112 indicates that the system expects an email address or a mail template to be entered, but the input provided does not meet the required criteria. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to send emails or create email templates.
  
  Cause:
  
  Invalid Email Format: The email address entered does not conform to standard email formatting rules (e.g., missing "@" symbol, invalid characters).
  Missing Mail Template: If you are trying to use a mail template, the specified template may not exist or is not correctly defined in the system.
  Incorrect Field Usage: The field where the email or template is being entered may not be the correct one for that type of data.
  Authorization Issues: The user may not have the necessary permissions to access or use the email functionality or templates.
  
  
  Solution:
  
  Check Email Format: Ensure that the email address is correctly formatted. It should