How To Fix CRM_EMAIL110 - The mail template entered (&1) is not of the type 'Mail Template'


CRM_EMAIL110 - Overview

  • Message type: E = Error

  • Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

  • Message number: 110

  • Message text: The mail template entered (&1) is not of the type 'Mail Template'

  • Show details Hide details
  • What causes this issue?

    The mail template entered exists on the database but is of the wrong
    type.

    How to fix this error?

    Select a mail template using the input help for the field <LS>Mail
    template</>.

    Error message extract from SAP system. Copyright SAP SE.


CRM_EMAIL110 - Details

  • The SAP error message CRM_EMAIL110 indicates that the mail template you are trying to use is not recognized as a valid mail template. This can occur in the SAP Customer Relationship Management (CRM) system when attempting to send emails using a template that does not meet the required criteria.
    
    Cause: Incorrect Template Type: The template you are trying to use may not be defined as a mail template in the system. It could be of a different type, such as a document template or a different format. Template Not Created or Activated: The mail template may not have been created or activated properly in the system. Authorization Issues: There may be authorization issues preventing access to the mail template. Incorrect Template Name: The name of the template entered may be incorrect or misspelled.
    Solution: Check Template Type: Go to the transaction code for managing mail templates (e.g., CRMD_ORDER or SO10). Verify that the template you are trying to use

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