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Message type: E = Error
Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail
Message number: 108
Message text: Mail &1 is currently being processed
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message CRM_EMAIL108, which states "Mail &1 is currently being processed," typically occurs in the context of the SAP Customer Relationship Management (CRM) system when there is an attempt to process an email that is already being handled by another process or user. This can happen in scenarios where multiple users or processes are trying to access or modify the same email simultaneously.
Cause:
- Concurrent Processing: The email is being processed by another user or background job, leading to a lock on the email record.
- System Lock: The system may have a lock on the email due to ongoing processing, such as sending, receiving, or updating the email.
- Long Processing Time: If the email processing takes longer than expected, it may lead to this error if another attempt is made to access it.
Solution:
- Wait and Retry: If the email is being processed by another user or job, wait for a few moments and then try to access the email again.
- Check Background Jobs: Use transaction codes like
SM37
to check for any background jobs that might be processing the email. If you find a job that is taking too long, you may need to investigate further.- Lock Management: If you have access, you can check for locks using transaction
SM12
. Look for locks related to the email and see if they can be released.- User Coordination: If multiple users are working on the same email, coordinate with them to avoid simultaneous processing.
- System Logs: Check the system logs for any additional error messages or warnings that might provide more context about the issue.
Related Information:
SM37
(Job Monitoring), SM12
(Lock Entries), and SLG1
(Application Log) to troubleshoot further.If the problem persists after trying the above solutions, it may be necessary to contact your SAP support team for further assistance.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
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