How To Fix CRM_EMAIL107 - The mail entered (&1) is not of type "Mail"

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 107

• Message text: The mail entered (&1) is not of type "Mail"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EMAIL107 - The mail entered (&1) is not of type "Mail" ?

  The SAP error message CRM_EMAIL107 indicates that the email address entered does not conform to the expected format for an email address. This error typically arises in the SAP Customer Relationship Management (CRM) module when trying to process or validate an email address.
  Cause:
  
  Invalid Format: The email address entered does not follow the standard email format (e.g., [e-mail]).
  Special Characters: The email may contain invalid characters or spaces that are not allowed in email addresses.
  Empty Field: The email field may be empty or not properly populated.
  Data Type Mismatch: The system expects a specific data type for the email field, and the input does not match this requirement.
  
  Solution:
  
  
  Check Email Format: Ensure that the email address is correctly formatted. It should include:
  
  A local part (before the @ symbol)
  An @ symbol
  A domain part (after the @ symbol)
  No spaces or invalid characters (like commas, semicolons, etc.)
  
  
  
  Remove Special Characters: Ensure that the email address does not contain any special characters that are not allowed.
  
  
  Validate Input: If you are entering the email address through a user interface, make sure that the input field is not empty and that the data is being captured correctly.
  
  
  Use Standard Email Domains: If applicable, ensure that the domain part of the email address is a valid and recognized domain.
  
  
  Check Configuration: If you are using custom fields or enhancements, ensure that the field is correctly configured to accept email addresses.
  
  
  Debugging: If the issue persists, consider debugging the process to see how the email address is being processed and where it might be failing.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to email validation in your specific version of SAP CRM.
  Documentation: Refer to the SAP Help Portal for guidelines on valid email formats and CRM configuration.
  User Forums: Engage with SAP community forums or user groups for additional insights or similar experiences from other users.
  
  By following these steps, you should be able to resolve the CRM_EMAIL107 error and ensure that the email address is accepted by the SAP system.