CRM_EMAIL106 - Mail &1 is assigned to element &2 of campaign &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 106

• Message text: Mail &1 is assigned to element &2 of campaign &3

What causes this issue?

You cannot delete a mail form that is still assigned to a campaign
element.

System Response

The mail form is not deleted.

How to fix this error?

In the <DS:TRAN.CRM_MKTPL>Marketing Planner</> under <LS>Communication
Channel</> remove the mail from the relevant campaign element and then
delete the mail.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EMAIL106 - Mail &1 is assigned to element &2 of campaign &3 ?

  The SAP error message CRM_EMAIL106 indicates that there is an issue with the assignment of an email address to a campaign element in SAP CRM. Specifically, it suggests that the email address (Mail &1) is already assigned to a specific element (element &2) of a campaign (campaign &3). This can occur when trying to assign the same email address to multiple elements within the same campaign, which is not allowed.
  Cause:
  
  Duplicate Assignment: The email address you are trying to assign is already linked to another element within the same campaign.
  Data Integrity Rules: SAP CRM enforces data integrity rules that prevent the same email address from being assigned to multiple elements in a campaign to avoid confusion and ensure proper tracking.
  
  Solution:
  
  
  Check Existing Assignments: Review the campaign elements to see where the email address is already assigned. You can do this by navigating to the campaign management area in SAP CRM and checking the details of the campaign and its elements.
  
  
  Remove or Change Assignment: If the email address is indeed already assigned to another element and you want to use it for a different element, you will need to either:
  
  Remove the existing assignment from the current element.
  Use a different email address for the new assignment.
  
  
  
  Update Campaign Elements: If you need to keep the email address assigned to the original element, consider updating the new element with a different email address.
  
  
  Consult Documentation: If you are unsure about how to navigate the campaign management area or how to make these changes, refer to the SAP documentation or user guides specific to your version of SAP CRM.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. Sometimes, there may be known issues or enhancements that can help resolve the problem.
  User Permissions: Ensure that you have the necessary permissions to make changes to campaign elements and email assignments.
  Testing: After making changes, test the campaign to ensure that the email assignments are functioning as expected and that there are no further conflicts.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team for further assistance.