How To Fix CRM_EMAIL105 - Mail &1 is assigned to campaign &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 105

• Message text: Mail &1 is assigned to campaign &2

What causes this issue?

You cannot delete a mail that is still assigned to a campaign.

System Response

The mail is not deleted.

How to fix this error?

First remove the mail from the relevant campaign, then delete the mail.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EMAIL105 - Mail &1 is assigned to campaign &2 ?

  The SAP error message CRM_EMAIL105 indicates that an email address (Mail &1) is already assigned to a specific campaign (Campaign &2) in the SAP Customer Relationship Management (CRM) system. This error typically arises when there is an attempt to assign the same email address to multiple campaigns, which is not allowed in the system.
  Cause:
  
  Duplicate Assignment: The email address you are trying to assign is already linked to another campaign.
  Data Integrity Rules: SAP CRM enforces data integrity rules to prevent the same email address from being used in multiple campaigns simultaneously.
  
  Solution:
  To resolve the CRM_EMAIL105 error, you can take the following steps:
  
  
  Check Existing Assignments:
  
  Review the campaigns to which the email address is currently assigned. You can do this by navigating to the campaign management area in SAP CRM and checking the details of the campaigns.
  
  
  
  Remove or Update Assignment:
  
  If the email address needs to be used in a different campaign, you may need to remove it from the current campaign before assigning it to the new one.
  Alternatively, if the email address should remain in the current campaign, consider using a different email address for the new campaign.
  
  
  
  Consult with Your Team:
  
  If you are unsure about the implications of changing email assignments, consult with your marketing or CRM team to ensure that the changes align with your campaign strategy.
  
  
  
  System Configuration:
  
  If you believe that the system should allow multiple assignments for specific business scenarios, you may need to discuss this with your SAP administrator or technical team to see if any configuration changes can be made.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM campaign management for more details on managing email addresses and campaigns.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  User Forums: Engage with SAP community forums or user groups for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the CRM_EMAIL105 error and manage your email assignments effectively within SAP CRM.