How To Fix CRM_EMAIL109 - Mail template &1 does not exist

CRM_EMAIL109 - Overview

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 109

• Message text: Mail template &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

CRM_EMAIL109 - Details

• The SAP error message CRM_EMAIL109 indicates that a mail template specified in the system does not exist. This error typically occurs when trying to send an email using a template that has not been defined or has been deleted from the system.
  
  Cause:
  
  Missing Mail Template: The specified mail template (identified by &1 in the error message) is not available in the system.
  Incorrect Template Name: The name of the mail template may have been entered incorrectly.
  Authorization Issues: The user may not have the necessary authorizations to access the mail template.
  
  Configuration Issues: The mail template may not have been properly configured in the system.
  
  
  Solution:
  
  
  Check Template Existence:
  
  Go to the transaction code CRMD_ORDER or CRMD_ORDERADM_H and check if the mail template exists.
  You can also check in the transaction SO10 (Text Management) to see if the template is defined.
  
  
  
  Verify Template Name:
  
  Ensure that the name of the mail template you are trying to use is correct. Check