How To Fix CRM_EMAIL004 - & & & &

CRM_EMAIL004 - Overview

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 004

• Message text: & & & &

What causes this issue?

An error occurred when creating status objects for mail forms. The
cause of the error can be found in the short text of this message.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact SAP Support.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_EMAIL004 - Details

• The SAP error message CRM_EMAIL004 typically relates to issues with email processing in the SAP Customer Relationship Management (CRM) system. This error can occur for various reasons, often associated with the configuration of email settings or the underlying email infrastructure.
  
  Cause:
  
  Email 
  Configuration Issues: The error may arise from incorrect settings in the SAP system for sending emails, such as SMTP server settings, port numbers, or authentication methods.
  Missing or Incorrect Email Address: If the email address of the recipient is missing or incorrectly formatted, the system may throw this error.
  Network Issues: Problems with the network connection to the email server can also lead to this error.
  Authorization Issues: The user or system may not have the necessary permissions to send emails.
  Email Server Issues: The email server itself may be down or experiencing issues.
  
  
  Solution:
  
  
  Check Email Configuration:
  
  Go to transaction code SCOT in SAP to check the settings for the SMTP node.
  Ensure that the SMTP server,