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Message type: E = Error
Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail
Message number: 098
Message text: The name &1 is not permitted
The name of a mail form or mail form element may only consist of
letters, numbers, and underscores (_). The first character must be a
letter.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Error message extract from SAP system. Copyright SAP SE.
The SAP error message CRM_EMAIL098, which states "The name &1 is not permitted," typically occurs in the context of email communication within the SAP Customer Relationship Management (CRM) module. This error usually indicates that the name or email address being used does not meet the system's validation criteria.
Causes:
- Invalid Characters: The name or email address may contain invalid characters that are not allowed by the system.
- Length Restrictions: The name or email address may exceed the maximum length allowed by the system.
- Format Issues: The format of the email address may not conform to standard email formatting rules (e.g., missing "@" symbol).
- Configuration Settings: There may be specific configuration settings in the CRM system that restrict certain names or email addresses.
- Data Consistency: The name or email address may not exist in the relevant master data or may be marked as inactive.
Solutions:
- Check Input: Verify that the name or email address does not contain any invalid characters and adheres to the required format.
- Length Check: Ensure that the name or email address does not exceed the maximum character limit set by the system.
- Review Configuration: Check the configuration settings in the CRM system to see if there are any restrictions on the names or email addresses being used.
- Master Data Validation: Ensure that the name or email address exists in the relevant master data and is marked as active.
- Use Standard Formats: When entering email addresses, ensure they follow the standard format (e.g., user@domain.com).
Related Information:
BP
(Business Partner) to check the details of the business partner associated with the email.If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP's official documentation for further assistance.
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Self-Explanatory Message Since SAP believes that this specific error message is ...
SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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