How To Fix CRM_EMAIL100 - Source mail &1 does not exist

CRM_EMAIL100 - Overview

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 100

• Message text: Source mail &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

CRM_EMAIL100 - Details

• The SAP error message CRM_EMAIL100, which states "Source mail &1 does not exist," typically occurs in the context of the SAP Customer Relationship Management (CRM) system when there is an issue with email processing. This error indicates that the system is unable to find the specified source mail, which could be due to various reasons.
  Causes:
  
  Incorrect Mail ID: The mail ID specified in the error message (&1) may be incorrect or does not exist in the system.
  Mail Deletion: The email might have been deleted or archived, making it unavailable for processing.
  
  Configuration Issues: There may be issues with the configuration of the email processing settings in the CRM system.
  Data Synchronization Issues: If the email data is supposed to be synchronized from another system (like an email server), there may be synchronization issues.
  Authorization Issues: The user may not have the necessary permissions to access the specified email.
  
  Solutions:
  
  Verify Mail ID: Check the mail ID