How To Fix CRM_EMAIL005 - The XPRA is not valid for CRM Release &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 005

• Message text: The XPRA is not valid for CRM Release &1

What causes this issue?

The conversion program you have started does not need to be run for
Release <(>&<)>V1<(>&<)>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

This message is for information purposes only. No action is necessary.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EMAIL005 - The XPRA is not valid for CRM Release &1 ?

  The SAP error message CRM_EMAIL005, which states "The XPRA is not valid for CRM Release &1," typically occurs during the upgrade or installation of SAP CRM systems. This error indicates that the XPRA (eXtended Program Run) program being executed is not compatible with the current version of the CRM system you are using.
  Cause:
  
  Version Mismatch: The XPRA program you are trying to run is intended for a different version of the CRM system than the one currently installed.
  Incomplete Upgrade: The upgrade process may not have completed successfully, leading to inconsistencies in the system.
  Incorrect Package: The package or transport containing the XPRA may not be appropriate for your CRM release.
  
  Solution:
  
  
  Check Version Compatibility: Verify that the XPRA you are trying to execute is indeed compatible with your current CRM release. You can do this by checking the SAP notes or documentation related to the specific XPRA.
  
  
  Run Correct XPRA: If you have the wrong XPRA, obtain the correct version that matches your CRM release. You may need to download the appropriate support package or enhancement package from the SAP Service Marketplace.
  
  
  Review Upgrade Logs: Check the upgrade logs for any errors or warnings that might indicate why the XPRA is not valid. This can provide insights into what went wrong during the upgrade process.
  
  
  Re-run Upgrade: If the upgrade was incomplete, consider re-running the upgrade process to ensure that all components are correctly installed.
  
  
  SAP Notes: Look for relevant SAP Notes that address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. They can provide guidance based on your specific system configuration and version.
  
  
  Related Information:
  
  SAP Notes: Always check for the latest SAP Notes related to your CRM version and the specific XPRA you are dealing with. These notes often contain important information about known issues and fixes.
  Upgrade Documentation: Review the upgrade documentation provided by SAP for your specific CRM version. This documentation often includes prerequisites and steps to ensure a smooth upgrade process.
  System Logs: Utilize transaction codes like SLG1 (Application Log) to check for any related logs that might give more context to the error.
  
  By following these steps, you should be able to identify the cause of the CRM_EMAIL005 error and implement a suitable solution.