CRM_EMAIL002 - No marketing contact lists could be selected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 002

• Message text: No marketing contact lists could be selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EMAIL002 - No marketing contact lists could be selected ?

  The SAP error message CRM_EMAIL002 indicates that no marketing contact lists could be selected for the operation you are trying to perform, typically in the context of email marketing or campaign management within SAP CRM. This error can arise due to several reasons. Below are some common causes, potential solutions, and related information:
  Causes:
  
  No Active Marketing Lists: There may be no active marketing contact lists available in the system that meet the criteria for selection.
  Selection Criteria Issues: The criteria defined for selecting marketing contact lists may not match any existing lists.
  Authorization Issues: The user may not have the necessary authorizations to access the marketing contact lists.
  Data Inconsistencies: There may be inconsistencies or issues with the data in the marketing lists, such as missing or incorrect entries.
  System Configuration: The system may not be properly configured to allow for the selection of marketing contact lists.
  
  Solutions:
  
  Check Active Marketing Lists: Verify that there are active marketing contact lists in the system. You can do this by navigating to the marketing area in SAP CRM and checking the status of the lists.
  Review Selection Criteria: Ensure that the selection criteria you are using to filter the marketing contact lists are correct and that they align with the available lists.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access and select marketing contact lists.
  Data Validation: Review the data in the marketing contact lists for any inconsistencies or errors. Correct any issues found.
  System Configuration: Consult with your SAP administrator or technical team to ensure that the system is configured correctly for marketing activities and that all necessary components are active.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing and campaign management, such as CRMD_ORDER for managing marketing campaigns.
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM_EMAIL002 error. SAP Notes can provide specific guidance or fixes for known problems.
  Documentation: Refer to SAP documentation or help guides related to marketing management in SAP CRM for more detailed information on managing marketing contact lists and troubleshooting common issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.