CRM_EDR_MESSAGES059 - External invoice reference not found for EDR with ID '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EDR_MESSAGES - messages for API Methods

• Message number: 059

• Message text: External invoice reference not found for EDR with ID '&1'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EDR_MESSAGES059 - External invoice reference not found for EDR with ID '&1' ?

  The SAP error message CRM_EDR_MESSAGES059 indicates that the system could not find an external invoice reference for the Electronic Data Record (EDR) with the specified ID. This error typically occurs in the context of billing or invoicing processes within SAP Customer Relationship Management (CRM) or related modules.
  Cause:
  
  Missing External Invoice Reference: The external invoice reference that is supposed to be linked to the EDR is either missing or not correctly entered in the system.
  Incorrect EDR ID: The EDR ID provided in the error message may be incorrect or does not exist in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between CRM and ERP).
  Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly to handle external invoice references.
  
  Solution:
  
  Verify EDR ID: Check the EDR ID mentioned in the error message to ensure it is correct and exists in the system.
  Check External Invoice Reference: Ensure that the external invoice reference is correctly entered and linked to the EDR. This may involve checking the relevant tables or records in the database.
  Data Synchronization: If your organization uses multiple systems (like SAP ERP and SAP CRM), ensure that data synchronization processes are functioning correctly. You may need to run synchronization jobs or check for any errors in the data transfer.
  Configuration Review: Review the configuration settings related to EDRs and external invoice references in the CRM system. Ensure that all necessary settings are correctly configured.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRM_ORDER, CRM_INVOICING, or others relevant to your CRM setup to investigate the issue further.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.
  Logs and Traces: Review application logs (transaction SLG1) or system traces to gather more information about the error context.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.