How To Fix CRM_EDR_MESSAGES057 - Invoice line item like provided in XI message not found ('&1')


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_EDR_MESSAGES - messages for API Methods

  • Message number: 057

  • Message text: Invoice line item like provided in XI message not found ('&1')

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_EDR_MESSAGES057 - Invoice line item like provided in XI message not found ('&1') ?

    The SAP error message CRM_EDR_MESSAGES057 indicates that there is an issue with finding a specific invoice line item in the system. This error typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with electronic document processing or integration scenarios, such as when using SAP Process Integration (PI) or SAP Process Orchestration (PO).

    Cause:

    The error message suggests that the system is unable to locate the invoice line item specified in the XI (Exchange Infrastructure) message. This can happen due to several reasons:

    1. Incorrect Invoice Number: The invoice number provided in the message may be incorrect or does not exist in the system.
    2. Data Synchronization Issues: There may be a delay or failure in data synchronization between systems (e.g., between CRM and ERP).
    3. Missing Data: The invoice line item may not have been created or may have been deleted.
    4. Configuration Issues: There may be configuration issues in the integration settings or in the mapping of the data between systems.
    5. Authorization Issues: The user or process may not have the necessary permissions to access the invoice line item.

    Solution:

    To resolve the error, you can take the following steps:

    1. Verify Invoice Number: Check the invoice number provided in the error message to ensure it is correct and exists in the system.
    2. Check Data Synchronization: Ensure that the data synchronization between the systems is functioning correctly. You may need to check logs for any errors or delays.
    3. Review Invoice Creation: Confirm that the invoice line item has been created in the system. If it has been deleted, you may need to recreate it.
    4. Check Configuration: Review the configuration settings in the integration scenario to ensure that they are set up correctly. This includes checking the mapping of fields and ensuring that the correct data is being sent.
    5. Authorization Check: Ensure that the user or process has the necessary authorizations to access the invoice line item.
    6. Debugging: If the issue persists, consider enabling debugging or logging to capture more detailed information about the error and the context in which it occurs.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Use transaction codes like SE80 (Object Navigator) or SLG1 (Application Log) to investigate further.
    • Integration Monitoring: Use transaction codes like SXMB_MONI or SXI_MONI to monitor the messages in the integration framework and identify any issues.
    • Documentation: Refer to SAP documentation for CRM and integration scenarios for more detailed information on handling invoices and error messages.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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