CRM_EDR_MESSAGES058 - Invoice header like provided in XI message not found ('&1')

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EDR_MESSAGES - messages for API Methods

• Message number: 058

• Message text: Invoice header like provided in XI message not found ('&1')

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EDR_MESSAGES058 - Invoice header like provided in XI message not found ('&1') ?

  The SAP error message CRM_EDR_MESSAGES058 indicates that there is an issue with the invoice header in the context of the SAP CRM (Customer Relationship Management) system. The specific message states that an invoice header like the one provided in the XI (Exchange Infrastructure) message was not found, and it references a specific identifier ('&1').
  Cause:
  
  
  Missing Invoice Header: The most common cause of this error is that the invoice header with the specified identifier does not exist in the system. This could be due to:
  
  The invoice not being created or saved properly.
  The invoice being deleted or archived.
  A mismatch in the identifier being referenced in the XI message.
  
  
  
  Data Transfer Issues: If the invoice data is being transferred from another system (e.g., through middleware), there may be issues with the data transfer that prevent the invoice header from being created or recognized in the CRM system.
  
  
  Configuration Issues: There may be configuration issues in the CRM system or in the middleware that are preventing the proper handling of invoice headers.
  
  
  Solution:
  
  
  Check Invoice Existence: Verify if the invoice header with the specified identifier exists in the CRM system. You can do this by:
  
  Using transaction codes like CRM_INVOIC or VF03 to search for the invoice.
  Checking the database directly if you have access.
  
  
  
  Review Data Transfer Logs: If the invoice is supposed to be created through an interface, check the logs of the middleware (like SAP PI/PO) to see if there were any errors during the data transfer process.
  
  
  Recreate the Invoice: If the invoice header is missing, you may need to recreate it. Ensure that all necessary data is provided and that the invoice is saved correctly.
  
  
  Check Configuration: Review the configuration settings in both the CRM system and any middleware to ensure that they are set up correctly to handle invoice data.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for invoice management in SAP CRM, such as CRM_INVOIC, VF03, and others.
  SAP Notes: Search for SAP Notes related to CRM and invoice processing for any known issues or updates.
  Middleware Logs: If using SAP PI/PO or another middleware, check the logs for any errors or warnings that could provide more context on the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.