CRM_EDR_MESSAGES060 - No reference object could be identified for EDR with ID '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EDR_MESSAGES - messages for API Methods

• Message number: 060

• Message text: No reference object could be identified for EDR with ID '&1'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EDR_MESSAGES060 - No reference object could be identified for EDR with ID '&1' ?

  The SAP error message CRM_EDR_MESSAGES060 indicates that the system could not identify a reference object for the Event Data Record (EDR) with the specified ID. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with EDRs, which are used to track events related to business processes.
  Cause:
  
  Missing Reference Object: The most common cause is that the reference object (such as a business partner, transaction, or document) associated with the EDR does not exist or has been deleted.
  Incorrect EDR ID: The EDR ID provided may be incorrect or malformed, leading the system to fail in locating the corresponding reference object.
  Data Inconsistency: There may be inconsistencies in the database, such as orphaned records or issues with data integrity.
  Authorization Issues: The user may not have the necessary authorizations to access the reference object associated with the EDR.
  
  Solution:
  
  Verify EDR ID: Check the EDR ID you are using to ensure it is correct. You can do this by querying the EDRs in the system to see if the ID exists.
  Check Reference Object: Investigate whether the reference object associated with the EDR exists in the system. If it has been deleted or is missing, you may need to recreate it or restore it from a backup.
  Data Consistency Check: Run consistency checks on the database to identify and resolve any inconsistencies. This may involve using transaction codes like SE11 to check table entries or using specific CRM transaction codes for data consistency.
  Authorization Check: Ensure that the user has the necessary authorizations to access the reference object. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  Consult Documentation: Review SAP documentation or notes related to EDRs and this specific error message for any additional troubleshooting steps or patches that may be available.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I for managing CRM orders and EDRs.
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. You can search the SAP Support Portal for specific notes that may address this issue.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.