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Message type: E = Error
Message class: CRM_EDR_MESSAGES - messages for API Methods
Message number: 061
Message text: Number of EDRs that could not be processed: '&1'
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message CRM_EDR_MESSAGES061 indicates that there is a specific number of Event Data Records (EDRs) that could not be processed. This error typically arises in the context of SAP Customer Relationship Management (CRM) systems when there are issues with the data being processed, such as inconsistencies, missing information, or system configuration problems.
Cause:
- Data Quality Issues: The EDRs may contain invalid or incomplete data that prevents them from being processed correctly.
- Configuration Problems: There may be issues with the configuration of the CRM system or the specific module handling the EDRs.
- System Performance: If the system is under heavy load, it may not be able to process all EDRs in a timely manner.
- Authorization Issues: The user or process attempting to process the EDRs may not have the necessary permissions.
- Integration Issues: Problems with the integration between different SAP modules or external systems can lead to EDR processing failures.
Solution:
- Check Data Quality: Review the EDRs that could not be processed for any inconsistencies or missing information. Ensure that all required fields are populated correctly.
- Review Configuration: Verify the configuration settings related to EDR processing in the CRM system. Ensure that all necessary settings are correctly configured.
- Monitor System Performance: Check the system performance and load. If the system is under heavy load, consider scheduling EDR processing during off-peak hours.
- Check Authorizations: Ensure that the user or process has the necessary authorizations to process the EDRs. Review user roles and permissions.
- Analyze Logs: Look at the application logs or error logs for more detailed information about why the EDRs could not be processed. This can provide insights into specific issues.
- Retry Processing: After addressing any identified issues, attempt to reprocess the EDRs. This can often resolve transient issues.
Related Information:
If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
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