How To Fix CRM_DPP073 - Start of Retention date is determined from index table

CRM_DPP073 - Overview

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 073

• Message text: Start of Retention date is determined from index table

What causes this issue?

The Start of Retention date (also referred to as end of business date)
is determined from the index table for one order documents
(CRMD_ORDER_INDEX).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_DPP073 - Details

• The SAP error message CRM_DPP073, which states "Start of Retention date is determined from index table," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the retention period settings for a document or data record. This error is often related to the Data Privacy and Protection (DPP) functionality in SAP, which manages the retention of personal data according to legal requirements.
  
  Cause:
  
  Index Table Issues: The error indicates that the system is trying to determine the start of the retention period from an index table, but it may not be able to find the necessary data or the index table may not be properly populated.
  
  Configuration Issues: There may be misconfigurations in the retention management settings or the data privacy settings in the system.
  Missing Data: The relevant data that should be present in the index table may be missing or incorrectly entered.
  Authorization Issues: The user