How To Fix CRM_DPP074 - Start of Retention date is determined from set &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 074

• Message text: Start of Retention date is determined from set &1

What causes this issue?

The Start of Retention date (also referred to as end of business date)
is determined from one order set &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP074 - Start of Retention date is determined from set &1 ?

  The SAP error message CRM_DPP074 indicates an issue related to the determination of the "Start of Retention Date" in the context of the SAP Customer Relationship Management (CRM) system, particularly in the area of Data Privacy and Protection (DPP). This error typically arises when the system is unable to determine the appropriate retention date based on the specified criteria or settings.
  Cause:
  
  Missing Configuration: The retention settings may not be properly configured in the system. This could include missing or incorrect entries in the relevant customizing tables.
  Data Issues: The data associated with the business object may be incomplete or incorrect, leading to the inability to determine the retention date.
  Business Rules: The business rules defined for retention may not be met, or there may be conflicts in the rules that prevent the system from determining the date.
  Authorization Issues: The user may not have the necessary authorizations to access the data or settings required to determine the retention date.
  
  Solution:
  
  Check Configuration: Review the configuration settings for retention periods in the SAP system. Ensure that all necessary entries are made in the customizing tables related to data retention.
  Validate Data: Check the data associated with the business object to ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Review Business Rules: Examine the business rules defined for retention to ensure they are correctly set up and do not conflict with each other.
  Authorization Check: Ensure that the user has the appropriate authorizations to access the necessary data and settings.
  Consult Documentation: Refer to SAP documentation or notes related to CRM Data Privacy and Protection for any specific guidelines or updates that may address this issue.
  Debugging: If the issue persists, consider debugging the process to identify where the determination of the retention date is failing.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or fixes related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Review training materials or documentation related to CRM DPP to better understand how retention dates are determined and managed within the system.
  
  If the problem continues after following these steps, it may be necessary to involve SAP support for further assistance.