How To Fix CRM_DPP075 - Start of Retention date is initial

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 075

• Message text: Start of Retention date is initial

What causes this issue?

The Start of Retention date (also referred to as end of business date)
was determined using object name &V1& field name &V2& and technical key
name &V3&. No actual SoRT-date could be determined by this approach. An
initial SoRT-date will result in issues for follow-up processes.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP075 - Start of Retention date is initial ?

  The SAP error message CRM_DPP075 indicates that the "Start of Retention date is initial." This typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with data retention policies or document management.
  
  Cause:
  The error arises when a process or transaction requires a "Start of Retention" date to be specified, but this date has not been provided (i.e., it is left blank or is set to an initial value). This can happen in various scenarios, such as:
  
  When creating or updating a document or record that requires retention settings.
  When the system expects a retention period to be defined for a specific object, but the necessary date information is missing.
  
  
  Solution:
  To resolve this error, you need to ensure that the "Start of Retention" date is properly set. Here are the steps you can take:
  
  
  Check the Document or Record: Go to the document or record that triggered the error and check the retention