How To Fix CRM_DPP035 - At least one ILM ret. rule found for ILM object &1 and bus. trans. &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 035

• Message text: At least one ILM ret. rule found for ILM object &1 and bus. trans. &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP035 - At least one ILM ret. rule found for ILM object &1 and bus. trans. &2 ?

  The SAP error message CRM_DPP035 indicates that there is at least one Information Lifecycle Management (ILM) retention rule associated with the specified ILM object and business transaction. This error typically arises when you are trying to delete or archive data that is subject to retention rules, which are designed to ensure compliance with legal and regulatory requirements.
  Cause:
  The primary cause of this error is that the data you are attempting to manipulate (delete, archive, etc.) is still governed by an ILM retention rule. This means that the data cannot be deleted or archived until the retention period defined by the rule has expired or the rule itself has been modified or removed.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check ILM Retention Rules:
  
  Use transaction code ILM_RULE to check the retention rules associated with the ILM object and business transaction mentioned in the error message.
  Identify the specific retention rule that is preventing the action you are trying to perform.
  
  
  
  Review Retention Period:
  
  Determine the retention period defined in the rule. If the retention period has not yet expired, you will need to wait until it does before you can delete or archive the data.
  
  
  
  Modify or Remove the Retention Rule:
  
  If it is appropriate and compliant with your organization's policies, you may consider modifying or removing the retention rule. This should be done with caution and typically requires appropriate authorization.
  
  
  
  Consult with Compliance or Legal Teams:
  
  Before making any changes to retention rules, consult with your compliance or legal teams to ensure that you are not violating any regulations or policies.
  
  
  
  Use ILM Management Tools:
  
  Utilize ILM management tools within SAP to manage retention rules and data lifecycle effectively.
  
  
  
  Check for Other Dependencies:
  
  Ensure that there are no other dependencies or constraints that might be causing the error. This could include other business processes or data relationships.
  
  
  
  Related Information:
  
  ILM Configuration: Familiarize yourself with the configuration of ILM in your SAP system, including how retention rules are defined and managed.
  Documentation: Refer to SAP documentation for detailed guidance on ILM and retention management.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues or provide additional guidance related to this error message.
  
  By following these steps, you should be able to address the CRM_DPP035 error and manage your ILM retention rules effectively.