How To Fix CRM_DPP034 - No matching ILM retention rule found for ILM object &1 and bus. trans. &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 034

• Message text: No matching ILM retention rule found for ILM object &1 and bus. trans. &2

What causes this issue?

No matching ILM retention rules were found for ILM object &V1& and
business transaction &V2&. The actual condition field-value pairs that
were used to query for rules are provided in another message. Refer to
the application log.
Note: Only if there are ILM retention rules for ILM object &V1& that do
match the condition field-value pairs used for querying it is possible
to determine an application rule variant. Having determined matching ILM
retention rules for business tranaaction &V2& it is possible to use
their ILM rule groups (specified in the ILM rule) to read the assignment
of ILM rule groups and application rule variants.

System Response

In order to provide end of business data an empty application rule
variant is used as no macthing ILM rules were found and thus no ILM rule
group could be determined.

How to fix this error?

The ILM retention rule customizing for ILM object &V1& seems to be
incomplete or not suitable. Maintain these rules so that at least one
ILM retention rule is found for the business transaction. You can get
details about the necessary condition field value(s) via the application
log. Messages that provide information about the condition field-value
pairs used to query for ILM retention rules are available there.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP034 - No matching ILM retention rule found for ILM object &1 and bus. trans. &2 ?

  The SAP error message CRM_DPP034 indicates that there is no matching Information Lifecycle Management (ILM) retention rule found for a specific ILM object and business transaction. This error typically arises in the context of data archiving and retention management within SAP systems, particularly in Customer Relationship Management (CRM) environments.
  
  Cause:
  
  
  Missing Retention Rule: The primary cause of this error is that the system cannot find a defined ILM retention rule that corresponds to the specified ILM object and business transaction. This could happen if:
  
  The retention rule has not been created or activated.
  The retention rule does not cover the specific ILM object or business transaction in question.
  There may be a mismatch in the configuration or naming conventions.
  
  
  
  
  Configuration Issues: There may be issues in the configuration of ILM settings, such as incorrect settings in the ILM object definition or business transaction settings.
  
  
  Data Consistency: If the data has been modified or if there are inconsistencies