How To Fix CRM_DPP033 - Error during determination of retention rules; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 033

• Message text: Error during determination of retention rules; see long text

What causes this issue?

During the determination of ILM retention rules for ILM object &V1& an
error occurred. Refer to the application log for details about the
error.

System Response

The calculation and saving of end of business data is not possible and
will be aborted.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP033 - Error during determination of retention rules; see long text ?

  The SAP error message CRM_DPP033, which indicates "Error during determination of retention rules; see long text," typically arises in the context of SAP Customer Relationship Management (CRM) when the system encounters issues while trying to determine retention rules for data management.
  
  Cause:
  
  
  Configuration Issues: The retention rules may not be properly configured in the system. This could include missing or incorrect settings in the retention management configuration.
  Data Issues: There may be inconsistencies or missing data in the records that the system is trying to process, which can prevent the determination of the appropriate retention rules.
  Authorization Problems: The user may not have the necessary authorizations to access the retention rules or related data.
  System Errors: There could be underlying system errors or bugs that are causing the failure in rule determination.
  
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for retention management in the SAP system. Ensure that all necessary retention rules are defined and activated correctly.
  
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