How To Fix CRM_DPP031 - Could not determine the ILM object for business transaction &1

CRM_DPP031 - Overview

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 031

• Message text: Could not determine the ILM object for business transaction &1

What causes this issue?

Although business transaction &V1& is related to an ILM object (i.e. an
ILM object covers this business transaction from information lifecycle
management perspective), no ILM object could be determined.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP031 - Could not determine the ILM object for business transaction &1 ?

  The SAP error message CRM_DPP031, which states "Could not determine the ILM object for business transaction &1," typically occurs in the context of Information Lifecycle Management (ILM) when the system is unable to identify the appropriate ILM object associated with a specific business transaction. This can happen for various reasons, including configuration issues, missing data, or incorrect settings.
  Causes:
  
  Missing ILM Configuration: The ILM object may not be properly configured in the system.
  Incorrect Business Transaction Type: The business transaction type may not be linked to an ILM object.
  Data Inconsistencies: There may be inconsistencies or missing entries in the database that prevent the system from determining the ILM object.
  Authorization Issues: The user may not have the necessary authorizations to access the ILM objects.
  System Bugs or Issues: There may be bugs in the SAP system or specific patches that need to be applied.
  
  Solutions:
  
  
  Check ILM Configuration:
  
  Go to the ILM configuration settings in your SAP system