How To Fix CRM_DPP029 - Business transaction &1 is related to ILM object &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 029

• Message text: Business transaction &1 is related to ILM object &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP029 - Business transaction &1 is related to ILM object &2 ?

  The SAP error message CRM_DPP029 indicates that a business transaction is linked to an Information Lifecycle Management (ILM) object. This typically occurs when you are trying to delete or archive a business transaction that is still associated with an ILM object, which is not allowed due to data integrity and compliance reasons.
  Cause:
  
  ILM Object Association: The business transaction you are trying to manipulate (delete, archive, etc.) is still associated with an ILM object. This means that the data is being managed under ILM rules, which are designed to ensure compliance with data retention policies.
  Data Retention Policies: The ILM framework enforces data retention policies that prevent the deletion or modification of data that is still required for legal or business reasons.
  
  Solution:
  
  Check ILM Object Association: Identify the ILM object associated with the business transaction. You can do this by using transaction codes like ILM_OBJECTS or ILM_ADMIN to view the details of the ILM objects and their associations.
  Review Data Retention Policies: Understand the data retention policies that are in place for the ILM object. This may involve consulting with your compliance or data governance team to determine if the data can be released or if it must be retained.
  Release or Change ILM Status: If it is determined that the data can be released, you may need to change the status of the ILM object or remove the association with the business transaction. This typically requires appropriate authorizations and should be done in accordance with your organization's data management policies.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on managing ILM objects and their associations.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if you suspect a system error or need guidance on compliance-related matters.
  
  Related Information:
  
  ILM Framework: Understand the basics of the Information Lifecycle Management framework in SAP, which includes data archiving, retention, and deletion processes.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration) and ILM related transactions for managing ILM objects.
  Compliance Regulations: Be aware of any legal or regulatory requirements that may affect how data is managed within your organization, as these can influence ILM policies.
  
  By following these steps, you should be able to address the CRM_DPP029 error and manage the associated business transaction appropriately.