How To Fix CRM_DPP028 - Business transaction &1 is of transaction type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 028

• Message text: Business transaction &1 is of transaction type &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP028 - Business transaction &1 is of transaction type &2 ?

  The SAP error message CRM_DPP028 indicates that there is an issue related to a business transaction in the SAP Customer Relationship Management (CRM) system. Specifically, the message states that the business transaction you are trying to process is of a certain transaction type, which may not be compatible with the operation you are attempting to perform.
  Cause:
  
  Transaction Type Mismatch: The business transaction you are working with is of a transaction type that does not support the operation you are trying to execute. This could be due to configuration settings or business rules defined in the system.
  Incorrect Configuration: The transaction type may not be properly configured in the system, leading to restrictions on what can be done with it.
  Business Process Restrictions: Certain business processes may have restrictions on the types of transactions that can be processed together.
  
  Solution:
  
  Check Transaction Type Configuration: Review the configuration of the transaction type in the SAP system. Ensure that it is set up correctly and that it allows the operations you are trying to perform.
  Review Business Rules: Check if there are any business rules or processes that restrict the use of the transaction type in question. You may need to adjust these rules if they are too restrictive.
  Consult Documentation: Refer to SAP documentation or help resources for specific details about the transaction type and its allowed operations.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system configuration.
  
  Related Information:
  
  Transaction Types in CRM: Understanding the different transaction types and their configurations is crucial for troubleshooting issues like this. Transaction types define the behavior and characteristics of business transactions in SAP CRM.
  SAP Notes and Knowledge Base Articles: Check for any relevant SAP Notes or Knowledge Base Articles that may address this specific error message or provide additional troubleshooting steps.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.