How To Fix CRM_DPP036 - No ILM rule group found for ILM object &1 and business transaction &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 036

• Message text: No ILM rule group found for ILM object &1 and business transaction &2

What causes this issue?

No ILM rule group was found for ILM object &V1& and business transaction
&V2&. Although there is at least one ILM retention rule for this ILM
object and business transaction, the rule(s) do not provide at least one
ILM rule group. Without at least one ILM rule group it is not possible
to determine a corresponding rule group.

System Response

In order to provide end of business data an empty application rule
variant is used as no ILM rule groups were found and thus no application
rule variant could be determined.

How to fix this error?

The ILM retention rule(s) available for ILM object &V1& that are
applicable for business transaction &V2& need to specify at least one
ILM rule group. Maintains these rule(s) so that at least one ILM rule
group could be determined.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP036 - No ILM rule group found for ILM object &1 and business transaction &2 ?

  The SAP error message CRM_DPP036 indicates that there is no Information Lifecycle Management (ILM) rule group found for a specific ILM object and business transaction. This error typically arises in the context of data archiving and retention management within SAP systems, particularly in Customer Relationship Management (CRM) environments.
  
  Cause:
  
  
  Missing ILM Rule Group: The primary cause of this error is that the system cannot find a defined ILM rule group for the specified ILM object and business transaction. This could be due to:
  
  The ILM rule group has not been created or configured in the system.
  The ILM object or business transaction specified does not have an associated rule group.
  Incorrect configuration or missing entries in the ILM settings.
  
  
  
  
  Configuration Issues: There may be issues with the configuration of ILM settings in the system, such as missing or incorrect entries in the ILM customizing settings.
  
  
  
  Solution:
  To resolve the error CRM_DPP036, you can follow these steps:
  
  
  Check ILM Configuration:
  
  Go