How To Fix CRM_DPP036 - No ILM rule group found for ILM object &1 and business transaction &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 036

• Message text: No ILM rule group found for ILM object &1 and business transaction &2

What causes this issue?

No ILM rule group was found for ILM object &V1& and business transaction
&V2&. Although there is at least one ILM retention rule for this ILM
object and business transaction, the rule(s) do not provide at least one
ILM rule group. Without at least one ILM rule group it is not possible
to determine a corresponding rule group.

System Response

In order to provide end of business data an empty application rule
variant is used as no ILM rule groups were found and thus no application
rule variant could be determined.

How to fix this error?

The ILM retention rule(s) available for ILM object &V1& that are
applicable for business transaction &V2& need to specify at least one
ILM rule group. Maintains these rule(s) so that at least one ILM rule
group could be determined.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP036 - No ILM rule group found for ILM object &1 and business transaction &2 ?

  The SAP error message CRM_DPP036 indicates that there is no Information Lifecycle Management (ILM) rule group found for a specific ILM object and business transaction. This error typically arises in the context of data archiving and retention management within SAP systems, particularly in Customer Relationship Management (CRM) environments.
  Cause:
  
  
  Missing ILM Rule Group: The primary cause of this error is that the system cannot find a defined ILM rule group for the specified ILM object and business transaction. This could be due to:
  
  The ILM rule group has not been created or configured in the system.
  The ILM object or business transaction specified does not have an associated rule group.
  Incorrect configuration or missing entries in the ILM settings.
  
  
  
  Configuration Issues: There may be issues with the configuration of ILM settings in the system, such as missing or incorrect entries in the ILM customizing settings.
  
  
  Solution:
  To resolve the error CRM_DPP036, you can follow these steps:
  
  
  Check ILM Configuration:
  
  Go to the ILM configuration in the SAP system (transaction code: SARA or ILM customizing).
  Verify if the ILM rule group for the specified ILM object and business transaction exists.
  If it does not exist, you will need to create a new ILM rule group.
  
  
  
  Create or Assign ILM Rule Group:
  
  If the rule group is missing, create a new ILM rule group that corresponds to the ILM object and business transaction.
  Ensure that the rule group is properly configured with the necessary retention rules and policies.
  
  
  
  Check Customizing Settings:
  
  Review the customizing settings for ILM to ensure that all necessary entries are present and correctly configured.
  Make sure that the ILM object and business transaction are correctly linked to the appropriate rule group.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed guidance on configuring ILM and creating rule groups.
  
  
  
  Related Information:
  
  ILM Overview: Information Lifecycle Management (ILM) is a framework in SAP that helps manage the lifecycle of data, including retention, archiving, and deletion.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration) and ILM customizing transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to ILM and the specific error message.
  
  If the issue persists after following these steps, consider reaching out to SAP support or consulting with an SAP expert for further assistance.