How To Fix CRM_DPP023 - End of business for business transaction &1 could not be determined

CRM_DPP023 - Overview

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 023

• Message text: End of business for business transaction &1 could not be determined

What causes this issue?

The determination of the end of business for business transaction &V1&
was not possible. There can be various reasons for this depending on the
type of business transaction or rather the assigned handler class, which
is &V2& for this business transaction.
Without having a valid end of business date there will be the value -1
used to indicate that the actual determination was not possible. You
will this value in table CRMD_EOB_FOR_BP as start of retention date.

System Response

The correct calculation of end of business data is not possible.
However, an entry indicating an erroneous determination will be saved to
database.

How to fix this error?

Check method IF_CRM_EOP_DET~DETERMINE_END_OF_BUSINESS in handler class
&V2& for bursiness transaction &V1&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP023 - End of business for business transaction &1 could not be determined ?

  The SAP error message CRM_DPP023 indicates that the system could not determine the end of business for a specific business transaction. This error typically arises in the context of SAP Customer Relationship Management (CRM) and can be related to various factors, including configuration issues, missing data, or incorrect transaction statuses.
  Causes:
  
  Missing Configuration: The end of business for the specific business transaction may not be configured in the system.
  Incomplete Data: Required data for the business transaction may be missing or incomplete, preventing the system from determining the end of business.
  Incorrect Status: The status of the business transaction may not allow for the determination of the end of business.
  Custom Development: If there are custom developments or enhancements, they may interfere with the standard process of determining the end of business.
  Authorization Issues: Lack of proper authorizations may prevent the system from accessing necessary data.
  
  Solutions:
  
  
  Check Configuration: 
  
  Navigate to the relevant configuration settings in the SAP