How To Fix CRM_DPP022 - No business partner could be determined for business transaction &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 022

• Message text: No business partner could be determined for business transaction &1

What causes this issue?

Although business transaction &V1& has either a completed header and/or
at least one completed item, no business partner related to this header
and/or item could be determined. Without a business partner no end of
business data could be stored as this data is always related to a
business partner.

System Response

The calculation and saving of end of business data could not be finished
as no business partner related to the header and/or item of business
transaction &V1& could be determined.

How to fix this error?

In case a business transaction is not related to a business partner the
calculation and saving of end of business data is not necessary. In case
there is a business partner related to the business transaction but this
message is triggered there might be an issue during the determination.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP022 - No business partner could be determined for business transaction &1 ?

  The SAP error message CRM_DPP022 indicates that the system was unable to determine a business partner for a specific business transaction. This can occur in various scenarios within the SAP Customer Relationship Management (CRM) module, particularly when dealing with business transactions that require a business partner to be identified.
  Causes:
  
  Missing Business Partner Data: The business partner may not be created or may not be properly linked to the transaction.
  Incorrect Transaction Data: The transaction data may be incomplete or incorrect, leading to the inability to find a corresponding business partner.
  Configuration Issues: There may be configuration issues in the system that prevent the proper determination of business partners.
  Data Inconsistencies: There could be inconsistencies in the master data or transactional data that affect the identification of the business partner.
  Authorization Issues: The user may not have the necessary authorizations to view or access the business partner data.
  
  Solutions:
  
  Check Business Partner Creation: Ensure that the business partner is created in the system and is active. You can do this by navigating to the business partner transaction (e.g., BP) and verifying the existence and status of the business partner.
  Review Transaction Data: Verify that all required fields in the transaction are filled out correctly. Ensure that the relevant business partner roles are assigned.
  Configuration Review: Check the configuration settings related to business partner determination in the CRM system. This may involve reviewing the customizing settings in SPRO.
  Data Consistency Check: Run data consistency checks to identify any discrepancies in the master data or transactional data that may be causing the issue.
  Authorization Check: Ensure that the user has the necessary authorizations to access the business partner data. This may involve checking user roles and authorizations in the system.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (Manage CRM Orders), and others that may be involved in the process.
  SAP Notes: Check for any SAP Notes that may address this specific error message or provide additional guidance on troubleshooting.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.