How To Fix CRM_DPP020 - Generic object type &1 is not maintained in customizing

CRM_DPP020 - Overview

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 020

• Message text: Generic object type &1 is not maintained in customizing

What causes this issue?

The generic object type &V1& is not maintained in customizing
<DS:TRAN.S_AG3_75000473>Define Available Application Objects</>.
Although the handler class &V2& was found to handle bsuiness transaction
&V3&, the corresponding application object customized in
<DS:TRAN.S_AG3_75000472>Define Handler Class for Application Objects</>
is not assigned to generic object type &V1& in customizing
<DS:TRAN.S_AG3_75000473>Define Available Application Objects</>. In
fact your customizing is incomplete.

System Response

The calculation and saving of end of business data is not possible due
to incomplete customizing.

How to fix this error?

Maintain a corresponding customizing entry in
<DS:TRAN.S_AG3_75000473>Define Available Application Objects</> for
generic object type &V1& and the application object assigned to handler
class &V2&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP020 - Generic object type &1 is not maintained in customizing ?

  The SAP error message CRM_DPP020 indicates that a generic object type (GOT) is not maintained in the customizing settings of the SAP system. This error typically arises in the context of SAP Customer Relationship Management (CRM) when the system is trying to access or process a generic object type that has not been properly configured.
  
  Cause:
  
  Missing Customizing Entries: The specific generic object type (indicated by &1 in the error message) has not been defined or maintained in the customizing settings.
  Incorrect Configuration: The object type may have been incorrectly configured or deleted in the customizing settings.
  Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), there may have been issues during the transport process that led to missing entries.
  
  
  Solution:
  To resolve the CRM_DPP020 error, follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to the relevant section