How To Fix CRM_DPP018 - End of business data should not be calculated and saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 018

• Message text: End of business data should not be calculated and saved

What causes this issue?

According to the customizing (
<DS:TRAN.S_AG3_75000474>Define End of Purpose Write Settings</>, system
setting 'WRITE_EOB_FOR_BP') the end of business should not be calculated
and saved for business transactions. Note: Settings this system setting
to off no business transaction will be processed regarding end of
business and thus also end of purpose determination.

System Response

The calculation and saving of end of business data is turned off by
customizing.

How to fix this error?

In case you want to enable the calculation and saving of end of business
data change the system setting 'WRITE_EOB_FOR_BP'' in customizing
<DS:TRAN.S_AG3_75000474>Define End of Purpose Write Settings</>. Note:
Activating this system setting will have impacts on the processing of
business transactions.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP018 - End of business data should not be calculated and saved ?

  The SAP error message CRM_DPP018, which states "End of business data should not be calculated and saved," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with demand planning or business data processing.
  Cause:
  This error usually arises when there is an attempt to save or calculate end-of-business data that is not supposed to be processed at that point in time. Common causes include:
  
  Incorrect Configuration: The system may be misconfigured, leading to attempts to process data that should not be processed.
  Data Integrity Issues: There may be inconsistencies or issues with the data being processed, such as missing or incorrect entries.
  Timing Issues: The error can occur if the system is trying to perform calculations or save data outside of the designated business hours or periods.
  User Permissions: The user may not have the necessary permissions to perform the action, leading to restrictions on saving or calculating data.
  
  Solution:
  To resolve the CRM_DPP018 error, consider the following steps:
  
  Check Configuration: Review the configuration settings related to business data processing in the CRM system. Ensure that the settings align with the intended business processes.
  Data Validation: Validate the data being processed to ensure there are no inconsistencies or errors. This may involve checking for missing entries or incorrect data formats.
  Review Business Hours: Ensure that the calculations or data saving attempts are being made within the defined business hours or periods. Adjust the timing of the operations if necessary.
  User Permissions: Verify that the user attempting to perform the action has the appropriate permissions. If not, adjust the user roles or permissions accordingly.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional insights or updates that may address the issue.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they have found.
  Testing: If changes are made to configuration or data, conduct thorough testing to ensure that the issue is resolved and that no new issues arise.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.