How To Fix CRM_DOCUMENTS115 - Type &1 of file does not suit the selected document type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DOCUMENTS - Messages on Content Management in CRM

• Message number: 115

• Message text: Type &1 of file does not suit the selected document type &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DOCUMENTS115 - Type &1 of file does not suit the selected document type &2 ?

  The SAP error message CRM_DOCUMENTS115 indicates that there is a mismatch between the file type you are trying to upload and the document type that has been selected in the SAP system. This error typically occurs in the context of document management within SAP CRM (Customer Relationship Management).
  Cause:
  The error is caused by one of the following reasons:
  
  File Type Mismatch: The file you are trying to upload (e.g., PDF, DOCX, JPG) does not match the expected file type for the selected document type in SAP.
  Document Type Configuration: The document type in SAP may have specific settings that restrict the types of files that can be associated with it.
  File Extension Issues: The file extension may not be recognized or allowed for the selected document type.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Document Type Settings:
  
  Go to the configuration settings for document types in SAP (transaction code SPRO).
  Navigate to the relevant section for document management and check the allowed file types for the selected document type.
  
  
  
  Verify File Type:
  
  Ensure that the file you are trying to upload is of a type that is compatible with the selected document type.
  If necessary, convert the file to a compatible format.
  
  
  
  Change Document Type:
  
  If the file type is correct but does not match the selected document type, consider changing the document type to one that supports the file you are trying to upload.
  
  
  
  Check File Extension:
  
  Ensure that the file has the correct extension and that it is not hidden or incorrectly formatted.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for specific details on document types and their allowed file formats.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration) and CRMD_ORDER (for CRM order management).
  SAP Notes: Check for any SAP Notes related to document management and file type restrictions that may provide additional insights or solutions.
  User Permissions: Ensure that you have the necessary permissions to upload documents in the selected document type.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.