How To Fix CRM_DOCUMENTS113 - No documents found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DOCUMENTS - Messages on Content Management in CRM

• Message number: 113

• Message text: No documents found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DOCUMENTS113 - No documents found ?

  The SAP error message "CRM_DOCUMENTS113 No documents found" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access documents related to a specific business object (like a sales order, service request, etc.) but the system cannot find any associated documents.
  Causes:
  
  No Documents Exist: The most straightforward reason is that there are simply no documents linked to the business object you are trying to access.
  Authorization Issues: The user may not have the necessary permissions to view the documents associated with the business object.
  Incorrect Object Reference: The business object you are trying to access may not be correctly referenced or may not exist.
  Document Management Configuration: There may be issues with the configuration of the Document Management System (DMS) in SAP, which could prevent documents from being displayed.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues that prevent documents from being displayed.
  
  Solutions:
  
  Check Document Existence: Verify if any documents are actually linked to the business object. You can do this by checking the relevant transaction or using the document management functionality.
  Review Authorizations: Ensure that the user has the necessary authorizations to view documents. This can be checked in the user roles and profiles.
  Verify Object Reference: Double-check that you are referencing the correct business object and that it exists in the system.
  Check DMS Configuration: Review the configuration settings for the Document Management System to ensure that it is set up correctly and that there are no issues preventing document retrieval.
  Consult Logs: Check system logs for any errors or warnings that might provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help documentation for CRM and DMS for more detailed information on document handling and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the "CRM_DOCUMENTS113 No documents found" error in SAP.