How To Fix CRM_DOCUMENTS116 - New version created. Name '&1' was not transferred

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DOCUMENTS - Messages on Content Management in CRM

• Message number: 116

• Message text: New version created. Name '&1' was not transferred

What causes this issue?

It is not possible to give the new version of the document its own name
'&v1&'. If you want to change the name for all versions, select the
document / a version and overwrite it.

System Response

The new version of the document is created.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DOCUMENTS116 - New version created. Name '&1' was not transferred ?

  The SAP error message CRM_DOCUMENTS116 indicates that a new version of a document has been created, but the name of that document (represented by '&1') was not transferred correctly. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with document management or document versioning.
  Cause:
  
  Document Versioning: The error usually arises when a document is being updated or a new version is being created, but the system fails to transfer the name of the new version properly.
  Configuration Issues: There may be configuration issues in the document management settings or in the CRM system that prevent the correct transfer of document names.
  Data Inconsistencies: There could be inconsistencies in the data being processed, such as missing or incorrect document identifiers.
  Authorization Issues: The user may not have the necessary authorizations to create or modify documents, leading to incomplete data transfer.
  
  Solution:
  
  Check Document Configuration: Review the configuration settings for document management in your SAP CRM system. Ensure that all necessary fields are correctly set up to allow for the transfer of document names.
  Review Document Naming Conventions: Ensure that the naming conventions for documents are being followed and that there are no restrictions or special characters that could cause issues.
  Debugging: If you have access to debugging tools, you can trace the process to identify where the document name is failing to transfer. This may require technical expertise.
  Check Authorizations: Verify that the user has the appropriate authorizations to create and manage documents in the CRM system.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message. There may be known issues or updates that can resolve the problem.
  Recreate the Document: If the issue persists, consider recreating the document from scratch to see if the error occurs again.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and document management for more detailed information on document handling and versioning.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue cannot be resolved internally, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.