How To Fix CRM_DOCUMENTS114 - This function is not available for folder

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DOCUMENTS - Messages on Content Management in CRM

• Message number: 114

• Message text: This function is not available for folder

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DOCUMENTS114 - This function is not available for folder ?

  The SAP error message CRM_DOCUMENTS114: "This function is not available for folder" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action that is not applicable to a folder object in the document management system (DMS). This error can arise in various contexts, such as when trying to edit, delete, or perform other operations that are meant for document objects rather than folder objects.
  Cause:
  
  Incorrect Object Type: The user is trying to perform a function that is only applicable to documents (like editing or deleting) on a folder object.
  User Permissions: The user may not have the necessary permissions to perform the action on the folder.
  System Configuration: The system may be configured in a way that restricts certain actions on folder objects.
  
  Solution:
  
  Verify Object Type: Ensure that you are working with the correct object type. If you intended to work with a document, navigate to the document instead of the folder.
  Check Permissions: Review the user permissions to ensure that you have the necessary rights to perform the action on the folder. You may need to contact your system administrator to adjust permissions if necessary.
  Use Appropriate Functions: If you need to perform actions on a folder, make sure to use functions that are specifically designed for folder management. For example, you can create subfolders, rename folders, or change folder properties, but not edit or delete them as you would with documents.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on what actions can be performed on folder objects within the CRM DMS.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this error or provide additional context.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP CRM and DMS to better understand the functionalities and limitations of folder and document management.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.