How To Fix CRM_DD004 - Inconsistent rule result: proposal list must contain receiver

CRM_DD004 - Overview

• Message type: E = Error

• Message class: CRM_DD - DD: Messages for Document Distrubution Framework

• Message number: 004

• Message text: Inconsistent rule result: proposal list must contain receiver

What causes this issue?

The rule engine did not deliver consistent receiver information for the
document &V1&.
The proposal list did not contain the determined receiver.

System Response

Therefore all receiver information for this document has been discarded.

How to fix this error?

Please contact the ERMS rule engine administrator.

Procedure for System Administrators

Check the log to find out which action was executed.
Correct the coding of the related action service class.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DD004 - Inconsistent rule result: proposal list must contain receiver ?

  The SAP error message CRM_DD004 ("Inconsistent rule result: proposal list must contain receiver") typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the determination of a receiver in a business transaction, such as a sales order or a service request. This error indicates that the system was unable to find a valid receiver for a specific rule or condition that is being processed.
  Causes:
  
  
  Missing Receiver Data: The most common cause is that the system cannot find a valid receiver (e.g., a customer, partner, or account) in the proposal list. This can happen if the necessary data is not maintained in the master data or if the data is inconsistent.
  
  
  Incorrect Configuration: The configuration of the determination rules or the business processes may be incorrect. This includes settings in the CRM system that define how receivers are determined based on certain criteria.
  
  
  Inconsistent Master Data: If