How To Fix CRM_DD003 - Inconsistent rule result: proposal list must not be empty

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DD - DD: Messages for Document Distrubution Framework

• Message number: 003

• Message text: Inconsistent rule result: proposal list must not be empty

What causes this issue?

The rule engine did not deliver consistent receiver information for the
document &V1&.
The component "proposal_list" of the result structure was empty.

System Response

Therefore all receiver information for this document has been discarded.

How to fix this error?

Please contact the ERMS rule engine administrator.

Procedure for System Administrators

Check the log to find out which action was executed.
Correct the coding of the related action service class.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DD003 - Inconsistent rule result: proposal list must not be empty ?

  The SAP error message CRM_DD003: Inconsistent rule result: proposal list must not be empty typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the determination of a proposal list for a specific business process, such as sales order creation, service order processing, or other CRM-related activities.
  
  Cause:
  
  Missing Data: The error often arises when the system is unable to find any valid proposals based on the rules defined in the configuration. This could be due to missing master data, such as customers, products, or pricing conditions.
  
  Configuration Issues: There may be inconsistencies or errors in the configuration of the determination rules or the condition records that are supposed to generate the proposal list.
  Business Rules: The business rules defined in the system may not be set up correctly, leading to an empty proposal list when the system attempts to determine the appropriate proposals.
  Custom Logic: If there